Terms of service

OVERVIEW
Welcome to Allure Collective! The terms "we", "us" and "our" refer to Allure Collective. Allure Collective operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Allure Collective is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Allure Collective reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Allure Collective confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Allure Collective may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Allure Collective, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Allure Collective, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Allure Collective.
Allure Collective's names, logos, product and service names, designs, and slogans are trademarks of Allure Collective or its affiliates or licensors. You must not use such trademarks without the prior written permission of Allure Collective. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Allure Collective is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Allure Collective. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Allure Collective, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Allure Collective.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Allure Collective, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Allure Collective, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Allure Collective, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Allure Collective, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Allure Collective is headquartered. You and Allure Collective consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@shopallurecollective.com.
Our contact information is posted below:
[INSERT TRADING NAME]
info@shopallurecollective.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] ALLURE COLLECTIVE

Website Terms & Policies

Effective Date: August 13, 2026
Last Updated: August 13, 2026

Welcome to Allure Collective (“Allure Collective,” “we,” “us,” or “our”). These Terms & Policies govern your use of shopallurecollective.com (the “Website”) and your purchase of products from our online store.

By accessing or using the Website or placing an order, you agree to these policies. If you do not agree with these terms, please do not use the Website or place an order.

 

 

1. TERMS & CONDITIONS

1.1 About Our Store

Shop Allure Collective s is operated by:

Business/DBA Name: Allure Collective
Email: info@shopallurecollective.com

Allure Collective reserves the right to update these Terms & Policies at any time. Changes will be posted on this page and will become effective when posted unless otherwise stated.

1.2 Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make purchases through the Website.

By placing an order, you represent that the information you provide is accurate, complete, and authorized for you to use.

1.3 Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizing information, pricing, and other information on the Website are accurate.

However:

  • Product colors may vary depending on your device or screen settings.

  • Minor variations in color, texture, size, packaging, or appearance may occur.

  • Product availability may change without notice.

  • We reserve the right to correct typographical, pricing, inventory, or other errors.

We do not guarantee that every product description, photograph, or other Website content is completely accurate, current, or error-free.

1.4 Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased;

  • Refuse or cancel an order;

  • Discontinue products;

  • Correct inventory errors; or

  • Limit purchases to particular customers, geographic areas, or jurisdictions.

If we cancel an order after payment has been processed, we will issue a refund for the amount charged.

1.5 Pricing

All prices are listed in U.S. dollars unless otherwise stated.

Prices are subject to change without notice. The price charged for an order will generally be the price displayed at the time the order is submitted, except in cases of obvious pricing or technical errors.

Applicable sales tax will be calculated at checkout when required by law.

1.6 Orders

Submitting an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, or cancel an order for any reason, including:

  • Product availability;

  • Pricing or inventory errors;

  • Suspected fraudulent activity;

  • Incorrect customer information;

  • Shipping restrictions; or

  • Other circumstances that prevent us from fulfilling the order.

If your order is canceled, we will notify you using the contact information provided at checkout.

1.7 Payment

We accept the payment methods displayed during checkout.

Payment information is processed through our third-party payment providers. Allure Collective does not intentionally retain complete credit or debit card information on its own systems.

You authorize us and our payment processors to charge the payment method provided for the total amount of your order, including applicable taxes and shipping charges.

1.8 Order Changes & Cancellations

Because we aim to process orders promptly, we cannot guarantee that changes or cancellations can be made after an order has been submitted.

If you need to change or cancel an order, contact us as soon as possible at:

[Customer Service Email]

We will make reasonable efforts to accommodate your request when possible.

1.9 Prohibited Use

You agree not to use the Website to:

  • Violate any applicable law or regulation;

  • Commit fraud or engage in fraudulent transactions;

  • Interfere with the Website or its security;

  • Attempt to gain unauthorized access to our systems;

  • Use automated systems to scrape or collect Website content without permission;

  • Impersonate another person or business;

  • Submit false or misleading information; or

  • Engage in activity that could harm Allure Collective, its customers, or the Website.

We reserve the right to restrict or terminate access to the Website if we believe these terms have been violated.

 

 

2. SHIPPING POLICY

2.1 Processing Times

Orders are typically processed within 5 business days after payment is received.

Orders placed on weekends or holidays may begin processing on the next business day.

During sales, holidays, product launches, or other high-volume periods, processing may take longer.

2.2 Shipping Times

Estimated shipping times are provided at checkout and are estimates only. Shipping times are not guaranteed unless a specific guaranteed shipping service is expressly offered.

Once an order has been shipped, delivery times are controlled by the shipping carrier.

Allure Collective is not responsible for delays caused by:

  • Weather;

  • Carrier delays;

  • Natural disasters;

  • Incorrect or incomplete addresses;

  • Customs or international shipping issues;

  • Holidays;

  • Service interruptions; or

  • Other circumstances outside our reasonable control.

2.3 Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges associated with reshipping the order.

2.4 Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, Allure Collective is not responsible for packages that are subsequently lost or stolen.

If your package appears to be lost or damaged during transit, please contact us at info@shopallurecollective.com so we can assist you in contacting the shipping carrier.

Customers should retain packaging and photographs of damaged shipments when applicable.

2.5 International Orders

 International:
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

 

 

3. RETURNS & EXCHANGES POLICY

3.1 Return Window

We accept eligible returns within [10] days of delivery.

To qualify for a return, items must:

  • Be unused and unworn;

  • Be in their original condition;

  • Include original packaging and tags, when applicable; and

  • Be returned within the applicable return period.

Items that do not meet these requirements may be rejected.

3.2 Final Sale Items

The following items are final sale and are not eligible for return or exchange:

  • [Sale/clearance items]

  • [Personalized or customized products]

  • [Beauty/cosmetic products if applicable]

  • [Personal or hygiene-sensitive products if applicable]

  • [Gift cards]

  • [Other applicable categories]

Final-sale items should be clearly identified as such on the product page and/or at checkout.

3.3 How to Request a Return

To request a return, contact:

[Customer Service Email]

Please include:

  • Your full name;

  • Order number;

  • Item(s) you wish to return;

  • Reason for the return; and

  • Photos, if the item is damaged or defective.

Do not send merchandise back without receiving return instructions.

3.4 Return Shipping

[Choose applicable policy:]

Customer Responsibility:
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Store Responsibility:
Allure Collective will provide return shipping instructions for eligible returns and will cover return shipping when the return is due to an error on our part or a defective product.

3.5 Refunds

Once a returned item is received and inspected, we will notify you whether the return has been approved.

Approved refunds will be issued to the original payment method.

Please allow [5–10 business days] for the refund to appear on your account after it has been processed. Your financial institution may require additional processing time.

Original shipping charges are [non-refundable / refundable in qualifying circumstances], except where required by law.

3.6 Exchanges

[Choose applicable policy:]

We offer exchanges for eligible items subject to availability.

OR

We do not currently offer direct exchanges. Customers may return an eligible item and place a new order for the desired item.

3.7 Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 3 days of delivery at info@shopallurecollective.com

Please provide your order number and photographs of the item and packaging.

We will review the issue and, when appropriate, provide a replacement, exchange, or refund.

 

 

4. PRIVACY POLICY

Effective Date: August 13, 2026
Last Updated: August 13, 2026

Allure Collective respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

4.1 Information We Collect

Depending on how you interact with our Website, we may collect:

Information You Provide

  • Name;

  • Email address;

  • Mailing and shipping address;

  • Billing information;

  • Telephone number;

  • Account information;

  • Order and purchase history;

  • Customer service communications;

  • Reviews, comments, or other information you voluntarily submit.

Payment card information may be collected and processed by our third-party payment providers.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Referring website;

  • Approximate location;

  • Website activity; and

  • Cookies and similar technologies.

4.2 How We Use Information

We may use personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Ship purchases;

  • Communicate about orders;

  • Respond to customer service requests;

  • Provide and improve our Website;

  • Personalize your shopping experience;

  • Send marketing communications when permitted;

  • Administer promotions or giveaways;

  • Detect and prevent fraud;

  • Maintain Website security;

  • Analyze Website usage; and

  • Comply with legal obligations.

4.3 Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the Website, remember preferences, understand Website traffic, and improve our services.

You may be able to control certain cookies through your browser or device settings.

If our Website uses third-party advertising or analytics technologies, those providers may collect information about your interactions with our Website in accordance with their own privacy policies.

4.4 How We Share Information

We may share personal information with service providers that help us operate our business, including providers involved in:

  • Payment processing;

  • Order fulfillment;

  • Shipping;

  • Website hosting;

  • Customer service;

  • Email and SMS communications;

  • Marketing and advertising;

  • Analytics; and

  • Fraud prevention.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, property, or Website.

We do not sell personal information for monetary consideration unless otherwise disclosed in this Privacy Policy.

4.5 Marketing Communications

If you subscribe to our email or SMS marketing, we may send promotional communications about products, sales, launches, or other updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

For SMS marketing, you may opt out by following the instructions provided in the applicable message.

Opting out of marketing communications does not prevent us from sending transactional communications relating to your purchases or account.

4.6 California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws, including rights to:

  • Know what personal information is collected and how it is used;

  • Request access to certain personal information;

  • Request deletion of personal information, subject to applicable exceptions;

  • Request correction of inaccurate personal information;

  • Opt out of the sale or sharing of personal information when applicable;

  • Limit certain uses of sensitive personal information when applicable; and

  • Receive equal treatment for exercising applicable privacy rights.

Requests may be submitted to:

info@shopallurecollective.com

We may need to verify your identity before completing certain requests.

4.7 Children's Privacy

Our Website is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.

4.8 Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

4.9 Privacy Policy Changes

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date above and post the revised policy on the Website.

 

 

5. WEBSITE DISCLAIMER

The Website and its content are provided for general informational and commercial purposes.

We make reasonable efforts to maintain accurate information; however, we do not guarantee that the Website will always be complete, accurate, current, uninterrupted, or error-free.

To the fullest extent permitted by applicable law, Allure Collective disclaims warranties that are not expressly provided in these Terms & Policies.

Nothing in these Terms & Policies is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited.

 

 

6. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its contents—including logos, branding, photographs, graphics, product descriptions, text, designs, and other materials—are owned by or licensed to Allure Collective and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit Website content without our prior written permission.

User-Submitted Content

If you submit a review, photograph, testimonial, comment, or other content to us, you represent that you have the right to submit that content.

By submitting content, you grant Allure Collective a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute that content for business and marketing purposes, subject to applicable law.

 

 

7. THIRD-PARTY LINKS & SERVICES

The Website may contain links to third-party websites, applications, payment processors, social media platforms, or other services.

We are not responsible for the content, privacy practices, security, or policies of third-party services.

Your use of third-party services is governed by their applicable terms and policies.

 

 

8. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Allure Collective and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms & Policies limits liability that cannot legally be limited or excluded.

 

 

9. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Allure Collective and its owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms & Policies or misuse of the Website.

 

 

10. GOVERNING LAW

These Terms & Policies are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in accordance with applicable California and federal law.

 

 

11. SEVERABILITY

If any provision of these Terms & Policies is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.

 

 

12. ENTIRE AGREEMENT

These Terms & Policies, together with any additional policies or terms expressly incorporated into them, constitute the agreement between you and Allure Collective regarding your use of the Website and purchases made through the Website.

 

 

13. CONTACT US

If you have questions about these Terms & Policies, an order, a return, or our privacy practices, please contact us:

Allure Collective
Legal Business Name: Allure Collective
Email: info@shopallurecollective.com
Website: shopallurecollective.com

Last Updated: August 13, 2026

SMS/MMS Mobile Message Marketing Program Terms and Conditions

Allure Collective (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Allure Collective via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.